Rental Terms

In order to rent a car from ECORENTALS: 

  • The renter must be over 23 years of age and hold a valid driver's license for all car categories (except E, F, G, G1, G2, K2, H, H1, I, X, J, L, L1, L2)  issued at least a year ago (where the minimum is 23 or 25). 
  • For all other car categories, the renter must be over 25 years old and hold a valid driver's license issued at least 3 years ago.
  • The renter must have a valid Hellenic, European (for E.U. countries) or International (for non EU countries) driver's license.
  • The renter must present a valid credit card with his/her name imprinted on it.

* The renters aged between 21-22 will be subject to Young Drivers Surcharge by paying the amount of 20,00€ daily

When collecting the vehicle, all renters need to bring:

  • A valid driver's license.
  • A valid credit card credit card with his/her name imprinted on it.
  • If the renter does not hold a credit card, he can only rent a car as long as he/she has taken the Full Damage Waiver insurance (F.D.W.) and have already pre-paid the whole rental value as well as the guarantee deposit of 600,00€.

The vehicle will be provided to the renter with a full tank of fuel and must be refilled prior to the car's return, otherwise a charge of fuel in addition to refueling fee of 10,00€ will apply.

When collecting the vehicle, the renter will be given a Rental Agreement which has to check and sign. The Rental Agreement will show all services and insurances provided as well as any extra services and insurances that the renter might request with their relevant charges.

It is very important that the renter checks and reports any means of damages on the vehicle in order to avoid any charges regarding damages caused by a previous renter. The renter has to sign the Collection and Delivery Form for damages on the vehicle.

All ECORENTALS vehicles are insured:

  • against liability to third parties (excluding driver) for death and injury up to 1.000.000,00€ per victim.
  • material damages to third parties (excluding any ECORENTALS vehicle) up to 1.000.000,00 €.
  • for fire of the ECORENTALS vehicle.

If any ECORENTALS vehicle is damaged or stolen by renter's culpability or negligence, the renter will be liable, up to the total car's commercial value at the time of accident or theft.

Collision Damage Waiver (C.D.W.)

A limitation of the renter’ s responsibility for his/her legal share in any damage of the vehicle to 400,00€ is provided, given that traffic laws where not contravened (i.e. violation of red light or STOP sign, illegal overtaking, driving under the influence of alcohol etc).

Full Damage Waiver (F.D.W.)

The renter may waive the above deductible amount reliability by paying in addition the daily amount of 8,00€ for all car groups.

* None of the above insurances cover damages caused by violation of the Greek traffic law,

It is noted that the renter is fully responsible for every damage caused by the vehicle, if it is driven by a driver who does not hold a valid driver's license, or the driver is under the influence of alcohol or drugs, or by another vehicle which is used under a different reason than the one described in the contract and the vehicle's registration licence.

Theft Protection (Τ.P.)

If the renter accepts and signs the relative contract terms, he discards the responsibility for the theft of the car by paying the additional daily charge of 6,00€ for the small car group, 8,00€ for the medium car group and 14,00€ for the family and SUV car groups.

 

Personal Accident Insurance (P.A.I.)

This insurance, optionally available for only 5,00€ per day, covers the driver for death, total or partial disability up to 15.000,00€.

  • Free of charge to the ECORENTALS station or in the city of Chania or Chania's International Airport.
  • Suburban towns: 0.27€/km.
  • Night and After hours collections and delivery (21.00-8.00): are subject to a 20,00 € charge.


Minimum rental

One day (24hours). Every rental hour will be charged with 1/5 of the daily rate.

Additional Driver (A.D.)

Extra charge for each additional driver: 3,00 € per day.

Incident Administration Fee

In case of an accident due to the renter's liability, renter has the obligation to pay a non-refundable fee of 15,00 € in order to cover administration expenses.

Administration Fee for fines

The renter is liable for the payment of all traffic fines that may occur during the car rental. In case the renter does not pay the fine(s) and ECORENTALS intervenes to the procedure, there will be an Administration Fee for the fine of 20,00 € additional to the fine's cost.

Loss or damage of key

In case of loss or damage of car key during the rental, the renter is liable for following charges:

60,00€ for small and medium car groups and 200,00€ for the family and SUV car group.

Equipment

type

Charge per day

Child car seat (until 6 months)

3,00€

Child car seat (from 6 monhts)

3,00€

Navigation System (GPS)

4,00€


*Equipment are on request and available only after a reservation.

Car cabin

In case the renter returns the vehicle and it's cabin has stains which require a special cleaning procedure (ie animal hair, sand etc on car seats or car floor or port baggage etc.), he will have to pay the amount of 80,00€

It is forbidden to ferry the car without an advanced written authorization from ECORENTALS. In case of ferrying the car, the renter has to return the car to the pick-up station, otherwise all transportation costs will be charged to the renter.

For crossing the border in a rental car, an advanced written authorization from ECORENTALS is required.  The renter must also present a valid credit card with his/her name imprinted on it for guarantee purposes. The cost for issuing the Green card and the International Roadside Assistance Service will be paid by the renter.

If the renter wishes to keep the vehicle longer than the contracted period, then, the renter will have to contact the ECORENTALS station in order to extend the Rental Agreement.

ECORENTALS accepts the following credit, debit and prepaid cards: Visa, American Express, Diners Club, Mastercard, Maestro. In case the renter chooses the payment method of credit card for reservations via internet, only Visa, MasterCard, Maestro and American Express are acceptable. In case the renter chooses to make a payment in cash, prior to the vehicle's collection, ECORENTALS will ask for a rental pre-payment either with a credit card or bank transfer.
credit_cards

All rates include 23% Value Added Tax.


ECORENTALS recognises the importance of secure transactions and has made all necessary provisions to ensure maximum possible transaction security for all data entered in the website.

All credit card payment transactions are performed through Alpha Bank’s ”Alpha e-Commerce” electronic payment platform which uses encryption TLS 1.1 with protocol 128-bit (Secure Sockets Layer - SSL). This encryption is a way of coding the information until it reaches its recipient, who will be able to decode it while using the appropriate password.

Cancellations

In case of a cancellation of a reservation made through internet, during the period of 15 days before the rental starting date, Ecorentals has the right to charge a fee of 10,00€ per reservation. (Cancellation fee will apply to reservations with pick up dates less than 15 days too.) Cancellations have to be sent in writing to: Ecorentals Ο Ε., Π Ε Ο Chania- Κissamou Αgia Marina or by fax: 2821113548 or by email: email: info@ecocarrentals.gr

No-show

In case the renter fails to collect the vehicle on the rental start date and time without any written or telephone conversation, Sixt will cancel the reservation after 3 hours. Ecorentals reserve the right to charge the renter a one day rental of the car group reserved.

Rates & Conditions may change without notice.
The Chania Crete Courts of Law are responsible for resolving any problems or doubts of service that might occur.